Who we are

Your task is our mission

Arvato Supply Chain Solutions is the internationally leading provider of order-to-cash solutions for end customer-oriented industries. Working across 85 locations in over 20 countries, we develop innovative, tailored solutions for our customers. Many well-known and successful companies depend on Arvato. For our more than 17,000 employees this is both, a daily challenge and motivation because our united vision is to become the international supply chain management company with the strongest customer focus and best IT know-how. We help our customers to develop their business, to grow their brand and thus to take them to the next level. Our passion for managing and transforming complex processes throughout the supply chain, our significant market knowledge and our IT know-how are the basis for our success and our customers’ success.

We believe that only those who understand the requirements of the market and of customers can develop solutions. We are therefore organized according to sectors. Our customers include world market leaders, DAX companies and well-known brands but also young start-ups and expanding medium-sized enterprises. We help them with the evolution and internationalization of their business models. Over 500 customers trust us because our customers know: When they choose us, we do the work, deliver high quality and a brand experience that creates customer satisfaction every step of the way.

> 18 m. ft2

storage space worldwide

> 100 m.

dispatches and returns worldwide



85 locations


> 200

online shops

> 500

satisfied customers

We ensure the best possible delivery of your product

The awareness that every customer is important and that it is our job to create customer satisfaction and a sustainable brand experience is deeply rooted in our DNA as a service provider. Since we are close to our customers, it is easier for us to develop tailored solutions for them and their end customers. In everything we do we think multi-dimensionally: in traditional logistics and transport solutions as well as digital distribution models, complex order-to-cash strategies or virtual concepts for point of sale. We place a special emphasis on aspects like global availability, realization of omnichannel concepts, smart IT solutions, comprehensive data analysis as well as the integration of innovative technologies or – as we call them – digital value added services throughout the supply chain.

The Arvato Group

Arvato is an internationally active services company and one of eight divisions of Bertelsmann SE & Co. KGaA. The division includes the solutions groups Arvato Financial Solutions, Arvato Supply Chain Solutions and Arvato Systems as well as the Majorel group of companies, in which Bertelsmann owns 50 percent of shares.

More than 96,000 employees in almost 40 countries develop and implement innovative solutions for business customers all over the world. These include SCM and IT solutions as well as financial and customer communication services, which are continuously developed with a focus on innovations in automation and data/analytics.

Globally renowned companies from a wide variety of industries – from telecommunications providers and energy providers to banks and insurance companies, e-commerce, IT and Internet providers – rely on Arvato’s portfolio of solutions.

Please note: as part of the Bertelsmann SE & Co. KGaA, Arvato does not publish a separate company report. For this reason you will only find here the company reports for Bertelsmann SE & Co. KGaA.

Company Reports Bertelsmann