Digital POS Management

Smart Solutions for the Digital POS

Online shoppers are accustomed to extensive product ranges, detailed information and a convenient way to select products. They expect the same when shopping in physical stores. Digital POS services are therefore gaining importance for brick-and-mortar retail. They create new shopping experiences by combining the online and offline worlds, while offering customers real added value at the POS.

With our high level of expertise in IT and our proficiency in integrating digital retail concepts using the latest virtual and augmented reality applications, Arvato supports businesses and interlinks the customer journey both on- and offline at the digital POS. 

As your “general contractor,” we take care of all processes and procedures at the digital POS and direct all other service providers. This lets you benefit from a consistent range of end-to-end solutions, from concept design to hardware lifecycle management to rollout and IT operations. 

Solutions Overview

Hardware lifecycle management

  • Purchase of IT hardware and media technology 
  • Configuration
  • Exchanges and repairs
  • Key user training


  • Market preparation, ordering, commissioning
  • Global logistics including trade, tax and compliance
  • Development of service processes
  • Installation and commissioning

IT operations

  • First- and second-level support 24/7 
  • Onsite support
  • Software deployment
  • Global content and software distribution


  • Scalable end-to-end solutions all in one place
  • Improved brand experience for the end customer 

Other topics

Focus Topic

DiSA – The Digital Service Assistant

And we can do much more! Please do not hesitate to contact us.

Tell us about your individual application and requirements. We make it possible - the right solution for you!