Personal LuxurySupply Chain Challenges & How to Prepare for the Future
Following the pandemic-related slump in 2020, the luxury goods industry has regained its former strength. In cooperation with the international strategy consultancy Roland Berger, we conducted a study to learn more about current and future developments and obtain detailed information about the global market for personal luxury goods in which we already serve clients.
The joint study with Roland Berger shows in great detail where the luxury market is heading and how it is being shaped by customer centricity and excellence in customer experience.
More importantly, this study is based on several one-on-one interviews with a diverse range of experts to ensure a comprehensive, 360-degree understanding of the market developments and their implications for the personal luxury industry's Supply Chains.
- Customer Experience
- Data and Forecasting in the Supply Chain