Our Services

Logistics & Fulfillment

Arvato employee on a narrow aisle forklift in a logistics warehouse with high bay racking

Achieve your growth targets with a scalable and flexible fulfillment solution

Our responsive fulfillment services help you maximize your market potential. From order acceptance and value added services to returns management – we manage the entire process. Our industry experts develop innovative, scalable solutions for your B2C and B2B logistics to achieve your growth targets.

Our Logistics & Fulfillment Services

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Warehousing

A yellow high bay warehouse with various cartons

Warehousing

We focus on optimized warehouse organization and warehousing, quick access and smooth processes. State-of-the-art technologies ensure precise inventory tracking and guarantee efficient warehouse management from goods receipt to goods issue.

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Inventory Management

A kanban system with different boxes, an employee picks items for an order from one of these boxes

Inventory Management

We ensure transparency, high product availability and cost reduction. Through intelligent, automated processes and modern analysis tools in inventory management, we help you determine the optimal inventory levels for each of your items.

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Order
Management

An employee loads a carton with filling material for an order

Order
Management

From order acceptance to order management to on-time delivery - we handle everything along the supply chain. Centrally available customer transaction data helps you stay on top of things.

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Returns
Management

An arvato employee cuts open a returns package with a cutter and finger sensor

Returns
Management

Regardless of the distribution channel, we take care of your return's logistics. We check the returns, reprocess them, deliver them back to the desired storage location and refund the purchase amount.

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Value Added
Services

An arvato employee bottling perfume in a flacon as value-added service

Value Added
Services

Individual VAS services increase customer loyalty. Whether personalized products, country-specific packaging, serialization or software updates - we offer a wide range of value added services tailored to your needs.

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Customer
Services

An Arvato customer service agent with headset at a desk, looking into the camera

Customer
Services

Our multilingual teams support your customer communications around the clock. Hybrid live chatbot solutions, for example, support seamless information transfer between virtual and real service agents.

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Financial Services

We take over the management of your payment flows - from the connection of different payment types to the management of accounts receivable, bank accounts and cash flow to chargebacks, objections, as well as fraud and collection management.

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Do you have questions about our Logistics & Fulfillment services?

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Benefit from our industry expertise

Fashion, Beauty & Lifestyle

Healthcare

Industrial

Publisher

Tech

Garments in transparent protective sleeves on a mobile coat rack, around it other stored garments

Four warehouse shuttles vertically arranged among each other in a high-bay warehouse for order fulfillment

Books in transport boxes in preparation for shipment

A horizontal autostore grid with robots moving boxes containing consumer electronics items

Logistics & Fulfillment

Achieve your growth targets with a scal­able and flexible fulfillment solution

Our Logistics & Fulfillment Services

Warehousing

Inventory Management

Order Management

Returns Management

Value Added Services

Customer Services

Financial Services

Get in touch

Benefit from our industry expertise

Achieve your growth targets with a scalable and flexible fulfillment solution

Order
Management

Returns
Management

Value Added
Services

Customer
Services