Our industry

Publisher

We know your industry - as Arvato's first service business and nucleus, we have been providing integrated B2B and B2C full-service solutions for our clients in the publishing industry for over 60 years.

Books in transport boxes in preparation for shipment

Our focus

From its three locations in Gütersloh, Verl and Gilching (VM-Verlegerdienst Munich), Vereinigte Verlagsauslieferung (VVA-Arvato Media GmbH) delivers books, CDs, magazines and games to retailers and consumers on behalf of more than 200 publishers. We have decades of proven experience in the logistics business. Through complementary solutions in logistics, distribution and finance, we work with you to realize individual and market-driven complete services from a single source - digitally and physically for your B2B and B2C business. We focus on the following segments:

Every year, we deliver over 160 million books to retailers and end customers. You benefit from our in-depth industry expertise and can concentrate on your core business.

We have adapted our logistics services to the requirements of your industry. For example, we bundle your products with those of other publishers or consolidate small orders so that they can be shipped to booksellers more cost-effectively. If urgent customer orders are needed, we use our so-called "VVA fast track" - and goods ordered by noon go out the same day.

With our "BIC media" software platform, we deliver digital content such as e-books, e-journals, audio books or any other digital content to retailers and end customers. To ensure that all important sales information, whether physical or digital, is available to you at all times, "BIC media" is closely integrated with our commercial processes and systems.

BIC media platform

Together we develop individual logistics solutions for your physical toy products. In addition to managing the shipment of your products to retailers and end customers, we also support you in setting up your web store and provide customer service and financial services.

Our special services

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Customer service

a call center service agent standing in front of a desktop wearing a blue shirt

Customer service

To meet your individual requirements, we have specific support teams. These are headed by your personal customer manager. The customer manager and team are constantly on hand to advise you on all aspects of organizing and managing the flow of goods, money and information.

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Financial service

VVA and VM offer publishers a comprehensive package of financial services whose efficiency is recognized in the publishing industry. With our help, you can reduce administrative work and thus costs, while considerably increasing your financial security and liquidity.

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Information and
data management

a filled transport box with books on a roller conveyor belt and further transport boxes

Information and
data management

Qualified information on business performance is a prerequisite for unerring action in the market. VVA and VM therefore offer you comprehensive information management, which includes proven standard reports as well as individual evaluations that we realize according to your specifications.

Contact us

Do you have questions about our industry solutions in the publishing sector?

We will be happy to advise you!

contact.vva@arvato.com

Publisher

Our focus

Books

Digital Media

Toys

Our special services

Customer service

Financial service

Information anddata management

Contact us

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Information and
data management