Paperless Logistics: Smarter. Leaner. Greener.
We’re setting new standards in logistics by going paperless — globally and at scale
Every day, thousands of documents travel through our supply chains: invoices, delivery notes, customs papers. Too often, they’re still handled physically — slowing down operations, adding manual workload, and introducing unnecessary risks.
‘Paperless Logistics’ is what we call our standard of handling and transforming paper-heavy processes into digital solutions across our global network. By digitizing high-volume, repetitive tasks from inbound to outbound, including end-customer documentation, we are creating faster, more resilient operations. At the same time, this supports our clients in achieving their ESG goals and contributes directly to our own climate targets. What drives us is simple: paperless should be the norm, not the exception.
Results That Speak for Themselves
- >80% of logistics documents on the warehouse floor are now handled digitally
- In 2024, we saved >92 tons of paper in Germany alone, which translates into nearly 16.4 million sheets
- 40+ clients, including our largest, have already adopted fully digital or paper-reduced processes where it adds value
… and we’re not done yet.
What Paperless Looks Like in Action
At our Enzersdorf site in Austria, we implemented a hybrid solution that streamlined outbound processes. End customers now receive delivery notes via email instead of print, significantly reducing customer service inquiries and boosting satisfaction. Also, proofs of dispatch are now provided to carriers digitally, eliminating paper handling, reducing lead times, and saving on printing costs.
Our team members in Landsberg, Germany, digitized the entire picking and packing process for SIM cards. What used to be a manual, paper-intensive workflow with printed picklists, delivery notes, and manual matching has now been replaced by a scanner-based, route-optimized solution. The result: annual savings of more than 1.2 million sheets of paper — along with faster order processing and fewer errors.
What’s In For Our Clients
For clients, Paperless Logistics creates tangible advantages: greener and more sustainable operations, greater convenience through digital features such as invoices or return labels, and a smoother end-customer experience. At the same time, paperless processes reduce costs for consumables and manual effort, making operations more competitive and future-ready.
Shaping the Future of (Paperless) Supply Chains
We’ve made two clear strategic commitments going forward: All new logistics processes will be designed paperless from the outset, and wherever possible, new clients will be onboarded digitally.
By making paperless the default, we are not only cutting costs and complexity but also shaping supply chains that are smarter, leaner, and greener. This is more than an operational choice. Paperless Logistics is how we create lasting, sustainable value for our clients and their end customers.
