We take part in the E-Commerce Expo in Berlin
The E-Commerce Expo 2025 will take place in Berlin on 19 and 20 February. For the ninth time, experts from various areas of the e-commerce industry will meet at Station Berlin to discuss the latest trends, develop future scenarios and exchange views on cutting-edge topics. Under the slogan ‘From Vision to Solution’, various Bertelsmann service companies will also be taking part in the event. At a joint boost B2.1 - B3.2, representatives from Arvato (supply chain management and e-commerce), Arvato Systems (IT services), Bertelsmann Marketing Services (direct marketing) and Riverty (financial services) will present their comprehensive service portfolio to trade visitors, ranging from A for affiliate and social media marketing to L for logistics solutions and Z zoomed for target group analysis.
The joint trade fair appearance of the Bertelsmann companies will focus on the combined expertise along the customer journey in e-commerce. The close cooperation between the individual service units enables the seamless integration of different services into a customized solution. The advantage for clients: comprehensive growth opportunities in the field of e-commerce through advanced cross-channel customer communication as well as IT, SCM and payment solutions from a single source. A special highlight at the joint boost of the Bertelsmann subsidiaries: All visitors are invited to try out state-of-the-art XR glasses and see the performance and look & feel of the devices for themselves.
“The demand for flexibility, personalization, and seamless shopping experiences in e-commerce has never been more critical than today. We are addressing the key strategies and technologies that tackle these trends and challenges in the industry,” emphasizes Dr. Angela Bischoff, Vice President Retail & Consumer Products at Arvato Systems.
Julia Boers, President Beauty & Luxury and Head of ESG at Arvato adds:
“Omnichannel fulfillment is at the core of modern e-commerce, seamlessly bridging the gap between online and offline to deliver exceptional customer experiences. It’s about more than just delivering products—it’s about meeting customers where they are, with speed, precision, flexibility and personalization. At Arvato, we want to to enable brands to offer innovative logistics solutions designed to provide flexibility, reliability, personalization and customer satisfaction at every touchpoint.”
United Expertise also in the complementary program
The popular B2B conference, which will take place on both days of the event alongside the exhibition, also promises valuable insights into current trends, technologies and use cases in the e-commerce industry. The agenda not only includes high-calibre presentations and theme days, but also two inspiring masterclasses offered by Arvato on the first day and Arvato Systems on the second day.
The two-day event also includes the presentation of the E-Commerce Germany Awards, an honour for e-commerce service providers worldwide who offer access to first-class services in Germany. The combined expertise of the Bertelsmann companies is also reflected in this competition: Arvato Systems is competing in the ‘Best Omnichannel & Integration Solution’ category with use cases from the Unified Commerce Suite aroma, Arvato is nominated in the ‘Best Fulfillment and Optimisation Solution’ category for Warehouse Solution for Beauty Logistics and Riverty is facing the jury's verdict in the ‘Best Payment Solution’ category with its Buy Now, Pay Later solution.