Complete fulfillment solutions for e-commerce and marketplaces

Online retail is growing and growing - and with it the demand for efficient e-commerce solutions. Brands and retailers worldwide are relying on multi-channel sales strategies to reach the widest possible range of customers. As part of this omnichannel commerce, marketplaces are becoming increasingly important. Currently, they are already used by every second company for additional sales in online business. However, the logistics for marketplaces are anything but simple. Manufacturers and retailers have to meet complex and stringent requirements that vary greatly from marketplace to marketplace.

Together with the brands, we manage to streamline their logistics processes in an intelligent way. The goal is easy access to distribution channels with short time-to-market and maximum efficiency to ensure smooth marketplace integration. These are all requirements with which Arvato is very familiar. For example, we provide all services of a complete e-commerce fulfillment for well-known companies from the fashion, beauty and lifestyle industry - for all distribution channels and from a single source.

Learn more about our complete e-commerce fulfillment services!

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Logistics as a key competitive factor for marketplaces and suppliers

Customers' expectations of delivery quality in E-commerce have grown enormously. Retailers and manufacturers, but also the marketplaces themselves, must adapt to this. With a professional
logistics setup, operators and suppliers can make the most of their opportunities.

In this interview, Paul Brolly, Vice President Global Business Development, explains his view of logistics as a central success factor in E-commerce, the 'make or buy' decision of companies and the prerequisites for scaling the business internationally.

To the Interview

Success factors in E-commerce

Cross-border E-commerce

Essential strategies, business models, and challenges of cross-border supply chains and fulfillment solutions for brands and retailers in one guide.

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Customer Experience Cloud

Boost your customer's shopping experience: The Customer Experience Cloud helps to transform customers into loyal brand advocates - with UX- and Tech-power! 

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Successful peak management requires maximum flexibility. Handling large volumes in a short time places enormous demands on logistics. Learn more about our solutions.

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Solutions Overview

Selected Case Studies


For more than 20 years, the Douglas Group, the leading premium beauty platform, has relied on Arvato's expertise. Currently, Arvato handles e-commerce fulfillment for Germany and Switzerland at the Ennigerloh site and also works with Douglas in Poland and Austria.

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Since June 2015, the Fressnapf Group, the number one in European pet supplies, has relied on Arvato's professional competence. We handle the processing of online orders and returns management from our site in Halle-Heideloh, which was specially converted for the Fressnapf Group.

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Sennheiser was looking for a new partner to take over its global distribution centers. In January 2014, Arvato began to take over global logistics for the Sennheiser Group's products - initially in the EMEA region, followed a few months later by North and South America as well as Asia.

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More Case Studies


Learn more about our customer success stories here!

More Case Studies

Further Topics for you

Focus Topic

Marketplace Essentials: Logistics as a key competitive factor

Do you need more information? Please do not hesitate to contact us.

Tell us about your individual application and requirements. We make it possible - the right solution for you!