Integrated Order-to-Cash Logistic Solution for the Pharmaceutical and Medical Industry

The European healthcare market and its sales channels undergo constant change and continually present pharmaceutical and medical technology companies with new challenges. We at Arvato are here to support you: We use individual and fully integrated distribution and logistics solutions in order to find and realise optimal concepts for your products, clients, and of course for your patients - by using latest automation technologies. We are also able to incorporate existing structures into our solutions concept as required.

Though many healthcare companies have previously relied on national and Europe-wide storage structures that are independent of each other, for some years now, a trend has been developing towards creating harmonized European concepts. This facilitates the creation of standardized structures, a reduction in stock, optimized processes and lower costs. With a European site network that is specifically tailored to the requirements of pharmaceutical and medical technology clients, we offer customized Central and Multi-Warehouse solutions. 

With multilingual customer service, in-depth knowledge of European regulations, intelligent transport solutions, and the manufacturing license for repacking and labelling medications, our locations provide the best conditions for regional and central distribution solutions. Scalable structures reduce costs, while our unified quality assurance processes (certified to ISO and GDP) guarantee the highest standards at any time. Integrated serialization services make your supply chain saver and protect the against falsified medicines. We offer an emergency service round the clock for life-saving medications.

Multilingual teams provide all communication with the clients, from order taking to returns, all the way to invoicing and dunning. In addition, they are specially trained
and are well versed in European regulations, as well as national formalities and customs specifications.

Our quality assurance, managed from a central source, and Europe-wide standardized and SAP-based IT system can be applied to all warehouse locations and minimize the complexity of each process. They also provide manufacturers with a comprehensive and standardized reporting system, maximum transparency, and one single contact person responsible for addressing all questions and topics at all sites across Europe.