E-Commerce

Comprehensive Range of Services for Your Success

The e-commerce market is still expanding rapidly. By now, the global turnover of the business-to-customer (B2C) sector is 2.3 billion US dollars, while the e-commerce market in business-to-business (B2B) generates over 7.7 billion US dollars. The market offers great growth potential for companies, but it is challenging and is undergoing constant change at the same time. New technologies and channels are continually changing customers’ digital purchasing behavior.

For more than 20 years, Arvato has supported companies in the B2C and B2B sector with digital transformation services for their business models. We make use of the newest technologies, innovative ideas and a comprehensive range of services to create high-quality online platforms. This includes strategy consultation, developing web shops and online platforms, web design, user experience design, online marketing and customer loyalty programs.

In e-commerce, optimal success is achieved when a company is in a position to successfully integrate all components of the process chain across all channels. We offer excellent solutions for integrated e-commerce with our supply chain capabilities and our comprehensive order-to-cash portfolio. In doing so, we ensure that your client not only benefits from a front end that is optimized for the user, but also from seamless operations in subsequent processes along the supply chain.

[i]Statista, “B2B E-Commerce 2017”. Accessible here: https://www.statista.com/study/44442/statista-report-b2b-e-commerce/. Accessed December 2018.