Client Success stories

Read all about Arvato's clients and their success stories!
Success Story TOUS

TOUS is a Spanish company known for its bear symbol. They have been designing and manufacturing jewelry, accessories and handbags for over 100 years. The company has collaborated with Arvato Supply Chain Solutions since 2020 to operate their online stores in Poland, Czech Republic and Slovakia.

»We were looking for a trustworthy logistics partner to handle our online store for clients in Poland, Czech Republic and  Slovakia. We chose Arvato Supply Chain Solutions above all due to their considerable knowledge and experience in e-commerce.«

Magdalena Staszczyk
E-commerce Manager Central & Eastern Europe – TOUS Jewelry

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Success Story GUESS

GUESS, one of the most recognizable brands in the fashion industry, has diversified its logistics operations and entrusted the service of this demanding sector to Arvato Supply Chain Solutions in Poland. The logistics services are handled at CLIP warehouse center in Jasin, near Poznan, including both the online business and business-to-business for GUESS.

»The opening of the fully dedicated e-commerce processing center is the result of the exemplary cooperation and teamwork between Arvato Supply Chain Solutions and GUESS, achieved despite the unpredictable pandemic scenario, and which witnessed the birth of this project on time.«

Marcello De Melgazzi
European Logistics Senior Director at GUESS

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Success Story Douglas

The Douglas Group, the leading premium beauty platform, has relied on Arvato’s expertise for over 20 years. Arvato is currently handling e-commerce services for Germany and Switzerland at its location in Ennigerloh and cooperates as well with Douglas in Poland and Austria.

»Now we are taking a crucial step forward and are developing the company into the first fully integrated European Beauty platform on which we connect online shops, marketplaces and stores. Digital First is becoming the new attitude, with the aim of improving all processes at Douglas with digital solutions.«

Tina Müller
CEO of Douglas Group

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Success Story Sephora

With 52 years expertise in the industry, SEPHORA has admirably created a beauty universe for its customers. Now, together with Arvato, the beauty brand is refining its logistics by implementing smart solutions and automated processes in order to achieve customer fulfillment.

»We aimed at joining forces with a professional operator, who would be an experienced e-commerce market player. That is why we have decided to choose Arvato Supply Chain Solutions.«

Michał Niechaj
PAC Supply Chain Director at SEPHORA

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Success Story Fressnapf

The Fressnapf Group, the leading European specialist shop for pet supplies, has placed their trust in Arvato’s expertise since June 2015. The full services e-commerce and retail logistics service provider took over the online order processing and returns management in its new distribution center Halle-Heideloh, rebuilt specifically to suit the Fressnapf Group’s requirements.

»Both Arvato and Fressnapf are highly service and customer-focussed. Therefore, we feel confident that our partnership is securing a strong foothold for further growth in online retail and our omnichannel strategy.«

Torsten Toeller
Founder, owner and member of the board of Fressnapf Group

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A Selection of our References from the Fields of Fashion, Beauty and Lifestyle

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Michael Schröder

Michael Schröder

Business Development Manager