Client Success Story | Douglas
More than 20 years of partnership go into the next round
For Douglas, we handle the entire B2C and B2B volume of the DACH region from our new, highly automated location. In this way, we support our clients's growth and strengthen its omnichannel positioning at the same time.
The initial situation
As Europe's leading omnichannel provider for beauty, DOUGLAS is active in both e-commerce and brick-and-mortar retail and has grown continuously over the last nine fiscal quarters. We have been working in partnership with DOUGLAS for over 20 years. To enable current and future strategic growth, it needs a scalable, cross-channel fulfillment solution for the omnichannel retailer's entire product portfolio.
Efficient logistics is one of the most important pillars for any omnichannel retailer. With the new and state-of-the-art logistics center in Hamm, we have reached a decisive milestone in linking store business and online store in the DACH region even more closely - also and especially to the benefit of our customers and suppliers.
Sander van der Laan CEO Douglas
Our solution for success
To best support Douglas in its growth objectives, we have expanded our fulfillment solution, taking our partnership to the next level: In 2022, we opened our highly automated location in Hamm, from where we cover all B2C and B2B logistics within the DACH region.
From goods receipt to shipping - in addition to classic services such as warehousing, picking, and packing, we take on value added services and returns processing. In value-added services, we support Douglas set formation and serial number handling.
The facts at a glance
DACH-region
We supply end customers and stores in the DACH region.
38,000 square meters
Our highly automated site in Hamm, Ruhr area in Germany, has a total area of 38,000 square meters.
150,000 SKUs
Up to 150,000 different items can be stored at the site.
Use of 2D shuttle
We operate a highly dynamic shuttle system with 130,000 storage locations, 32 state-of-the-art ergonomic workstations and a storage and retrieval capacity of 12,500 totes per hour.
