Simplify Global Transportation Management
With our transportation management solutions embedded in our warehouse and distribution services, you gain full control over how your goods move around the world. We connect your fulfillment operations to a global carrier network, so your shipments arrive reliably, your team gets clear visibility into every movement, and your transport spend stays predictable. Our experts select the right carriers and routes for your business, always taking sustainability into account.
Here’s what you get with our one-stop shop for transportation management:
- Streamlined carrier management: Work with one partner for carrier selection, tracking, claims, and ongoing transportation optimization, instead of coordinating multiple vendors.
- Carrier-agnostic sourcing: Our carrier-agnostic model matches each shipment to the best fit by country, service level, and cost.
- Shorter transit lead times: Linehaul planning, consolidation, and direct handoff to local carrier networks help shipments reach their destination faster.
- Consistent visibility: Track every shipment through consistent event data and our transport control tower dashboards.
- Lower transportation costs: Cost calculation, invoice validation, and freight control work together to bring your costs down.
- Proactive exception handling: Continuous monitoring and a structured escalation process mean shipment issues get flagged and resolved before they affect your end customers.
- A better post-purchase experience: Our Customer Experience Cloud (CXC) platform links checkout, tracking, returns, and claims, with client-branded communication and an Online Return Center.
- One setup for every channel: Support B2B and D2C shipments from a single transportation management architecture.
Our Transportation Management Services
-
Last mile & linehaul network
The last mile is often critical to the satisfaction of your end customers. Our last mile solutions perfect the last step of your supply chain. In addition, we optimize transit times and costs through our linehaul network.
-
Carrier management & procurement
We leverage our large network of carriers to match your goods with the right carrier for your needs. To ensure the best possible service, we take care of negotiations with our partners, carrier management, supplier evaluation and performance monitoring.
-
Dangerous goods & temperature-controlled transports
Some products have special transport requirements and legal regulations, such as medicines. If the transport requires special official approvals, we will obtain them on your behalf. We will also train personnel on specific transport requirements.
-
Customs & trade management
We help you ensure a smooth flow of goods by clearing through customs quickly and efficiently in import and export. We have a deep understanding of customs regulations and procedures in multiple countries.
-
Freight control & billing
We audit your freight invoices from transport service providers to ensure transparency, service provider independence, and accrual-based billing. This helps you reduce your costs and improve your bottom line.
-
Customer Experience
We offer flexible checkout delivery options, keep end customers updated with branded shipment tracking, and simplify returns and claims through easy-to-use self-service portals.
Industries We Serve
We deliver specialized solutions for sector-specific challenges across five key industries.
We route your collections, drops, and beauty launches through regional carrier options built for speed and high return volumes. Pick-up and drop-off (PUDO) points and paperless returns improve customer acceptance, while exception monitoring catches delivery delays before they become support tickets.
Learn more
Success Stories from Our Clients
-
Arvato convinced us with its in-depth automation and process expertise. In addition, they were willing to invest in future-proof automation technology that supports our fast volume growth and increasing client demands. Scalability and flexibility of our fulfillment partner are critical to our success — and we found that with Arvato.
Henri Colijn Senior Director Operations EMEA, HARMAN International -
Our innovative products continuously place new demands on the logistics and fulfilment of our customers' orders. We are very happy to have Arvato as a flexible and reliable partner at our side.
Axel Franz Head of Supply Chain & Operational Excellence, Elli -
We are very pleased to have found, in Arvato, a business partner who can deliver the solutions we need for our global logistics.
Dr. Andreas Sennheiser CEO Sennheiser -
Arvato's strategic approach to logistics has not only streamlined our operations but has become the backbone of our operational growth strategy, enabling us to maintain our strong position in the industry.
Victron Energy
Transportation Management in 7 Connected Steps
Transportation management in logistics covers everything from the first shipment assessment to the final invoice. Here's what that process looks like when you work with us.
- Step 1 | Assess requirements
We start by reviewing your shipment volumes, markets, cost targets, and sustainability goals to understand what your transport network needs to deliver. - Step 2 | Design the network
From there, we design a carrier portfolio around your business, combining linehaul routes, regional carrier coverage, PUDO networks, and the service levels your shipments call for. - Step 3 | Integrate systems
Our transport management platform links up with carrier EDI, label printing, tracking feeds, invoicing, and the tools your end customers use, so data moves smoothly instead of getting stuck in silos. - Step 4 | Run daily operations
Day to day, we coordinate carrier pickups, track handovers between networks, manage linehaul schedules, and monitor service performance across the board. - Step 5 | Control your customer experience
When a scan is missing or a delay happens, we catch it early and use our Customer Experience Cloud (CXC) platform to keep your end customers updated while we manage escalations and any resulting claims. - Step 6 | Optimize continuously
We regularly review cost, lead time, and carrier performance data, along with how your end customers ship and return, and adjust the network accordingly. - Step 7 | Manage carrier payments
We audit incoming carrier invoices, validate every charge, and consolidate billing, so your transport partners get paid correctly and on schedule.
