Eliminate Infrastructure Costs with Scalable 3PL Services
Managing multiple logistics providers creates high costs and operational complexity that erodes margins. When you want to expand internationally or handle seasonal peaks, building the required infrastructure shouldn't be your concern.
As your reliable 3PL provider, we deliver the scale, technology, and expertise through comprehensive supply chain management solutions to grow your business without direct capital investment.
- Improved cash flow impact: Free up capital for revenue-driving initiatives by scaling without your own infrastructure investment.
- High inventory availability: Eliminate stockouts and overstocking with real-time visibility across 100+ locations through our unified cloud-based IT platform.
- Fixed cost conversion: Pay only for the warehouse space you use with our transactional-based model, reducing fixed costs significantly.
- Exceed customer expectations: Meet end customer delivery promises, even at peak volumes, with our state-of-the-art warehouse automation technology and optimized processes, including AutoStore, Shuttle, and robotics.
- Continuously high OTIF (On-Time In-Full): Maintain consistent service quality, whether handling daily volumes or 4x peak season spikes.
- Compliant distribution: Sell to regulated markets faster without building your own GDP, GMP, and ISO-certified facilities.
- Optimized cost to serve: Reduce effort with fewer vendor relationships — one dedicated account manager coordinates all your fulfillment operations.
- Sustainability simplified: Achieve sustainability goals through our distribution centers powered by 100% green electricity.
Leading-Edge 3PL Services We Provide
Our end-to-end 3PL fulfillment services span your complete fulfillment operations: order management, financial services, warehousing, value-added services, transportation, returns processing, and customer service. We operate as a true extension of your business with integrated, leading-edge technology and dedicated support.
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Warehousing
Never turn away growth opportunities. Access three million square meters of warehouse space, including temperature-controlled zones for pharmaceuticals and TAPA A-certified storage for high-value goods. Choose from cost-efficient multi-user sites or custom logistics facilities built to match your operational requirements.
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Order Management
Sell anywhere without managing separate fulfillment streams. Pre-built integrations handle orders from all major marketplaces and customer groups, including B2B and DTC/B2C. Our expert IT team builds custom integrations to connect your existing systems seamlessly.
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Value-Added Services
Launch new product bundles and market-specific configurations quickly with our comprehensive value-added services. We offer packaging, repackaging, labeling, kitting, gift wrapping, serialization, and tailoring while managing the operational complexity.
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Transportation Management
Our wide network of integrated carrier and transport companies allows the best fit for your business needs to meet time to market and budget.
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Outbound Fulfillment
Deliver consistent omnichannel experiences with fast turn-around times and high shipping accuracy across your sales channels.
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Returns Management
Transform returns from a cost factor into a customer satisfaction driver with automated processing that gets products back in stock faster.
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Customer Service
Reduce customer service costs while improving satisfaction with access to our multilingual teams who support your customer communications around the clock. Hybrid live chat solutions support seamless information transfer between virtual and real service agents for comprehensive coverage.
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Financial Services
Profit from a variety of B2B and B2C services, such as invoicing, accounting, fraud management, and cash collection. In addition, we support brands in reconciling revenues made on marketplaces.
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In-House SMEs
Drive operational improvements through our own team’s large variety of expertise in critical disciplines, including IT, engineering, transport, automation, customs, and trade. Our in-house specialists continuously optimize your logistics with deep industry knowledge.
3PL Services Near You
Our global 3PL fulfillment center network features strategic locations across the AMERICAS, EUROPE, MIDDLE EAST, and APAC regions. We reach 75% of the global population within 48 hours, providing comprehensive coverage from a single platform.
Each location operates on the same unified cloud-based IT system, meaning you can expand to any 3PL fulfillment center without additional integration work — a huge advantage over working with multiple regional 3PL providers.
Industries We Serve
We deliver specialized solutions for sector-specific challenges across five key industries.
Our single- and multi-user site model handle up to 12x daily order volumes seamlessly. Automated systems manage extensive SKU ranges and integrate directly with leading marketplaces to enable true omnichannel fulfillment across online and retail. We're trusted partners for global brands like H&M and Douglas, powering fast and flexible supply chains worldwide.
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Success Stories from Our Clients
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For more than ten years, Arvato has been our reliable partner in shaping our supply chain. With Arvato‘s expertise and commitment, we have overcome complex challenges, created seamless customer experiences, and successfully maintained our leading position in the market.
Oliver Gerz Vice President SCM, Telekom Deutschland -
Arvato convinced us with its in-depth automation and process expertise. In addition, they were willing to invest in future-proof automation technology that supports our fast volume growth and increasing client demands. Scalability and flexibility of our fulfillment partner are critical to our success — and we found that with Arvato.
Henri Colijn Senior Director Operations EMEA, HARMAN International -
Efficient logistics is one of the most important pillars for any omnichannel retailer. With the new and state-of-the-art logistics center in Hamm, we have reached a decisive milestone in linking store business and online store in the DACH region even more closely - also and especially to the benefit of our customers and suppliers.
Sander van der Laan CEO Douglas Group -
Arvato offers the best possible conditions with widespread services, extensive expertise in the field of medical technology, and a standardized infrastructure. As a long-standing, reliable partner, Arvato is strongly integrated into Olympus' processes and provides us with optimum support to fulfill our role as EMEA headquarters in logistical terms as well.
Alexander Nibbe General Manager Supply Chain Management, Olympus Europa SE & Co. KG
How Our 3PL Fulfillment Service Works
We manage your complete order-to-cash operations through our integrated 3PL solutions platform, converting fixed logistics costs to variable expenses that scale with your business. Our logistics and fulfillment process ensures seamless operations from receipt of orders to delivery to end customers.
- Step 1 | Inbound: Your inventory arrives at our global facilities, where we handle receiving, quality control, and storage in our warehouses. Advanced warehouse management system (WMS) technology tracks every item from arrival, ensuring real-time inventory accuracy across all locations.
- Step 2 | Storage & Management: Our multi- and single-user sites optimize space utilization for lean and flexible operations, while our unified cloud-based IT system provides real-time visibility across all locations.
- Step 3 | Order Processing: When orders arrive, we pick, pack, and prepare shipments through both automated and expert manual handling solutions. From goods-to-person automation for efficiency to specialist teams for complex requirements, our 3PL order fulfillment systems adapt to your product needs while scaling seamlessly from daily volumes to peak periods.
- Step 4 | Shipping & Delivery: Our global network of specialized carriers enables us to select the best transportation option based on your specific needs, not carrier limitations. Real-time tracking keeps you and your customers informed through to final delivery.
- Step 5 | Post-Purchase: Returns processing, customer communications via our Customer Experience Platform (CXC), and financial reconciliation complete the cycle. Automated returns handling streamlines the process for both you and your customers.
Everything runs on one platform. Once integrated, you can expand to any of our locations without additional setup. It’s plug-and-play scalability that grows with your business.
We provide order-to-cash 3PL fulfillment services, delivering streamlined supply chain management solutions that reach 75% of the global population within 48 hours.
