Transform B2B Distribution into a Competitive Advantage
B2B fulfillment requires reliability. Deliver within required windows, apply correct label formats, and meet exact packaging specifications to protect your margins from costly chargebacks.
We've built our infrastructure specifically to handle the complexity of wholesale fulfillment, retail compliance, and multi-channel B2B distribution through one unified platform.
- Simplified tech stack: Manage all B2B order fulfillment through one global EDI platform that connects to major retailers and distribution networks without separate integrations.
- Reduced chargebacks: Meet system-driven compliance requirements for all major retailers, ensuring delivery within required windows.
- Scaling without infrastructure investment: Access flexible warehouse capacity across our B2B network that expands during seasonal peaks and contracts during slower periods.
- Unified B2B and D2C operations: Deliver true omnichannel fulfillment by managing wholesale and direct-to-consumer operations from the same stock with complete visibility on one system.
- Dedicated support: Work with a dedicated key account manager who serves as your single point of contact across all locations and channels.
- Sustainability alignment: Operate from fulfillment centers powered by 100% green energy while reducing Scope 3 emissions through optimized routing.
Comprehensive B2B Order Fulfillment Solutions
Our B2B fulfillment capabilities go far beyond standard warehousing. We provide specialized services that wholesale and distribution operations demand.
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Retail Compliance
Deliver on time, in full to big-box retailers without penalties. Our system validates delivery windows, pallet configurations, and labeling requirements before shipment, protecting your margins from chargebacks.
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Direct-to-Store Fulfillment
Reach retail locations across your markets with our carrier-independent transport network that scales from single cartons to full pallets. We deliver to flagship stores, high-street locations, and shop-in-shop displays with complete tracking and 100% inventory visibility across both B2B and D2C operations.
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Pharmacy & Hospital Distribution
Meet healthcare's demanding standards with GDP-compliant processes designed for pharmaceutical and medical device shipments. Our healthcare network delivers temperature-controlled storage with direct-to-pharmacy and direct-to-hospital delivery, all supported by full regulatory compliance documentation.
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Packaging Postponement
Reduce SKU complexity by postponing final packaging until just before shipment. We customize products with country-specific labeling, documentation, and packaging requirements based on the destination market.
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Serialization & Track-and-Trace
Apply item-level codes to healthcare and technology products with full traceability throughout the supply chain. Our serialization capabilities support compliance with regulatory requirements while maintaining chain-of-custody documentation.
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Kit & Bundle Assembly
Build kits and bundles with build-to-order and build-to-stock operations. We handle retail display assembly, formation of sets and double packs, and insertion of promotional materials.
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Reverse Logistics & Recalls
Manage returns and recalls with complete intake, inspection, grading, refurbishing, and disposal processes. We provide detailed reporting throughout the returns process.
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Financial & EDI Services
Streamline your order-to-cash process with integrated financial services that support your B2B operations. We generate advanced shipping notices (ASNs), manage invoicing, and track deductions to reduce administrative overhead.
Industries We Serve
Deep industry knowledge and operational proficiency drive our B2B shipping services and fulfillment solutions to excel in meeting the unique demands of these sectors.
Seasonality and new product introductions require flexibility you can't easily build in-house. We provide high-capacity cross-dock operations and short-term storage that scale with your launch calendar, keeping products moving to retail locations without delays.
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Success Stories from Our Clients
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We are very pleased to have found, in Arvato, a business partner who can deliver the solutions we need for our global logistics.
Dr. Andreas Sennheiser CEO Sennheiser -
Arvato convinced us with its in-depth automation and process expertise. In addition, they were willing to invest in future-proof automation technology that supports our fast volume growth and increasing client demands. Scalability and flexibility of our fulfillment partner are critical to our success — and we found that with Arvato.
Henri Colijn Senior Director Operations EMEA, HARMAN -
Our innovative products continuously place new demands on the logistics and fulfilment of our customers' orders. We are very happy to have Arvato as a flexible and reliable partner at our side.
Axel Franz Head of Supply Chain & Operational Excellence, Elli
How Our B2B Fulfillment Process Works
Our B2B fulfillment process delivers compliant, on-time shipments to retail locations, hospitals, and distribution centers across our global network.
- Step 1 | Inbound Receiving: Your inventory arrives at our B2B fulfillment center through container unloading or loose-loaded processing. We perform quality control checks and immediately book products into our system, providing real-time visibility from the moment goods arrive.
- Step 2 | Inventory Management: Smart putaway logic optimizes storage across bulk, master carton, and single-unit locations. Our system allocates inventory from a single stock to serve both B2B and B2C channels simultaneously, maintaining separate compliance requirements while maximizing efficiency.
- Step 3 | Order Processing: We pick orders using methods optimized for retail fulfillment and wholesale volumes, from full pallets for distribution centers to individual units for direct-to-store shipments. Automated systems like AutoStore and pick-by-light handle high-volume SKUs while maintaining the speed retail partners expect.
- Step 4 | Packing & Value-Added Services: Our services include retail display assembly, kitting and bundling for promotional programs, country-specific labeling, and packaging postponement. Each order receives retailer-specific packaging, required documentation, and compliance labeling.
- Step 5 | Shipping: Our transportation management system validates every shipment against retailer routing guides before dispatch, checking delivery windows, pallet dimensions, carrier requirements, and packaging specifications. We ensure on-time, in-full delivery to avoid chargebacks and strengthen your retailer relationships.
- Step 6 | Returns Processing: Returns flow through dedicated processes that handle intake, grading, and reconditioning. Our systems track return reasons, manage recalls when needed, and provide detailed reporting to maintain compliance and recover value.
Everything runs on one cloud-based IT platform across our 100+ global sites. Once integrated, your operations can expand to additional retail partners or regions without rebuilding connections. It’s scalability that handles complexity while you grow.
