We become Montblanc’s new logistics partner for global fulfillment operations
Montblanc, one of the world’s most renowned luxury brands, has chosen Arvato as its new logistics partner for global fulfillment operations. The collaboration marks another milestone in our growing portfolio of global brand clients and underscores our capability to deliver excellence in quality, speed, and customer experience.
Our site in Düren (Germany) will manage Montblanc’s warehousing and fulfillment operations, serving as a centralized hub for global distribution. From there, shipments to more than 60 countries will be managed via road and airfreight. With same-day shipping capabilities and close proximity to major airports, Arvato ensures fast and reliable delivery that meets the high expectations of Montblanc’s discerning customers.
The logistics concept combines a one-stock omnichannel setup for B2B and B2C with advanced automation, paperless workflows, and real-time visibility across all channels. By integrating these systems, we achieve exceptional stock accuracy and efficiency — key pillars for maintaining Montblanc’s premium service standards worldwide.
To further enhance the brand experience, we provide value-added services (VAS), performed by a specially trained team, ensuring that each item is handled with the utmost care and precision to meet Montblanc’s standards of craftsmanship and excellence.
“We are very proud to start the partnership with Montblanc combining operational excellence and precision with a clear focus on the best customer experience along the entire shopping process,” says Julia Börs, Member of the Board at Arvato. “Luxury brands expect perfection at every step of the process and we have designed a solution and built a team to ensure precisely these requirements are also met in the supply chain.”
Following the already successful go-live of B2C operations, the B2B integration is set for July 2026, completing a fully harmonized logistics setup for Montblanc’s global business. Our partnership is based on a strong cultural fit, close collaboration, and a shared commitment to delivering exceptional customer experiences.
“Montblanc is proud to partner with Arvato to strengthen its delivery of seamless, high-quality experiences to customers at every single touchpoint. Finding the right logistics solution is important to elevating our client-centric approach, ensuring continued excellence in execution from reliability to flexibility, from speed to delivery,” says Sebastien Vinet, International Supply Chain Director at Montblanc.