Supply Chain Management in the Healthcare Sector

Your Outsourcing Partner for Point of Care Distribution

We believe that healthcare systems, sales channels and distribution chains undergo constant change to ensure patients derive the greatest benefit from innovative and existing pharmaceuticals and medical products at the most reasonable costs. We support you in making this happen.

Arvato integrates healthcare know-how, economies of scale and a broad understanding of processes and IT systems to develop bespoke outsourcing solutions. Our clients benefit from seamlessly integrated order-to-cash logistics solutions which connect them to the point of care, thus ultimately supporting their patients.

Our guiding principle is: We deliver quality of life! 


One Partner

Our quality assurance, managed from a central source, and Europe-wide standardised and SAP-based IT system can be applied to all warehouse locations and minimise the complexity of each process. They also provide manufacturers with a comprehensive and standardised reporting system, maximum transparency, and a contact person responsible for addressing all questions and topics at all sites across Europe. 

We develop and implement solutions that actively integrate all players in the healthcare system – from the patient to the doctor and pharmacist, to the health insurance providers and manufacturers. These solutions include the following:



200,000 sqm

dedicated healthcare warehouse space within Europe

332 m.

shipped packages in 127 countries worldwide


healthcare professionals in 12 countries

Current topics we pay attention to


Implementation of "next-level logistics" in Harsewinkel

The new shuttle system is optimally tailored to the client's structure and ensures a sustainable increase in efficiency in the entire value-added process of warehouse logistics.

Read more

Setup a robust and scalable supply chain for Cell & Gene Therapies

Our whitepaper outlines the importance of building a robust cryogenic logistics platform for allogeneic therapies that can scale up and out to support global commercialization goals.

Infoservice article

Arvato invests heavily in automation

Arvato is investing a two-digit million amount in state-of-the-art technology and continues to advance the automation of its sites through shuttle or autostore solutions.

Read more

The future of the supply chain in the healthcare sector

Read our whitepaper "the future of the supply chain in the healthcare sector" and get exclusive insights how our experts see the future of the healthcare supply chain. This involves taking a closer look at 5 areas.  


Products handled

We are experts in a number of different product categories, pharmaceutical forms and temperature ranges.

Our Solutions

Benefit from our many years of industry expertise

Order-to-Cash Logistics

Integrated order-to-cash-logistics solutions that provide best distribution concepts for (bio)pharma and medical device companies - central, regional or local.

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Cell & Gene Therapies

Arvato offers integrated services for manufacturers of cell & gene therapies. We helps to orchestrate advanced and personalized therapies out of one hand: Operational Case Management, Cryo Storage & Warehousing, Transport Management, Financial Services and an IT platform to manage the entire patient journey and to connect all involved stakeholders.

Learn more

Inventory Management at the Point of Care (STOK)

Efficient solutions in and en route to hospitals such as consignment stock management as well as the assumption of administrative processes relieves manufacturers and hospitals equally.

Learn more


Arvato provides integrated eCommerce models for the healthcare industry, helping manufacturers establish and develop direct patient contact. We successfully setting up websites with UX-optimized web shops, carrying out financial processes and taking care of sales logistics including returns. Benefit from our experience in online marketing and develop content marketing approaches together with us.

Strong International Site Network

We are your partner when it comes to the internationalization of your distribution models. With our centralised operation, a standardised IT system based on a fully integrated SAP system and a centralised quality management structure we provide a flexible framework for individual and harmonized European solutions.

Our distribution centers are designed specifically for the pharmaceutical and medical technology industry and meet all necessary requirements for the warehousing and distribution of sensitive products.


Worldwide Multichannel Distribution

We cover 127 countries!

Arvato serves various sales channels from its warehouses in order to ship medical products worldwide to: hospitalspharmaciesdoctorslaboratories, patients and wholesalers as well as distributors. We provide optimal support for manufacturers’ multi- and omni-channel strategies, shipping goods from one warehouse which facilitates the creation of standardised structures, a higher level of transparency, optimised processes and stock and reduces costs. We offer flexible transport options in over 127 countries - by active cold chain linehaul or passive delivery. We meet delivery times, in many regions also as same-day delivery.

Read more about our various sales channels


All of our services are based on international quality control systems, we guarantee compliance with industry standards. To protect your data and products, we rely on secure IT systems, financial services compliant with the Sarbanes-Oxley Act, and quality control officers at each location who monitor every aspect of operations (with the exception of Bad Laer). We have mandatory licenses/certifications and ensure end-to-end supply chain security.

We operate in accordance with:

  • ISO 13485
  • ISO 15838.2010
  • ISO 9001
  • GMP
  • GDP
  • Known consignor (air freight safety)

Learn more about our quality management at Arvato.


Selected Client References


Read all about the fully integrated European order-to-cash solution for our customer Otsuka.

Learn more


Read all about th supply chain solution across different industries and sites for Olympus. 

Learn more

Keep up with the Latest News

News about the latest developments in the Healthcare business and our Arvato world

Healthcare Blog

As part of the #AboutHealthcareAndSupplychain online series different authors are posting articles on a regularly base, dealing with current hot topics of the Healthcare industry.

To the Blog

Customer Magazine healthcare news

Goodbye magazine, hello digital news! We have decided to renew the conventional format of our "healthcare news" and focus on purely digital information. Are you interested in the news? Then register for our Infoservice

See the last edition

Do you have any questions? Get in touch with us!

Andreas Olpeter

Andreas Olpeter

Vice President Sales & Business Development - Healthcare