Medical device industry
Specialized 3PL Solutions for medical devices
The global medtech industry faces unprecedented challenges – supply chain disruptions, rising costs, and shifting customer demands. At Arvato, we help medical device companies build agile, resilient, and compliant supply chains that deliver operational efficiency and exceptional patient experience at the point of care.
Maximum fulfillment at the point of care
For decades, Arvato has partnered with global medtech leaders to design and operate multi-channel supply chain solutions. With one globally integrated IT platform and standardized processes across 100+ sites, we ensure compliance, transparency, and operational excellence. From orthopedics and cardiology to diagnostics, advanced wound care, and complex high-value equipment such as surgical robotics, we continuously deploy innovative automation and digital solutions – supporting everything from hospital deliveries to home-based patient care.
“One Healthcare”: Standardized processes with one dedicated contact
ONE IT System
ONE Quality Assurance
ONE Operations Standard
ONE Key Account Manager
Arvato’s healthcare logistics at a glance
- 250,000 m² dedicated healthcare storage area
- 3,200 experienced HC supply chain specialists
- 20+ years experience in Healthcare distribution
- Carrier-independent transportation management
- Comprehensive order-to-cash settlement
- Fully-integrated cloud-based IT system
- Multilingual customer service
- Temperature-controlled storage (15 ºC - 25 ºC, 2 ºC - 8 ºC, -80 ºC, -20 ºC)
- Certifications: GDP, GMP, ISO 13485, known consignor
- Reports: SSAE 18 AICPA AT-C 320, Type 2, ISAE 3402 Type 2
- GMP-compliant manufacturing processes
- Postponement & serialization
- One dedicated KAM
Strong international site network
Multi-channel solutions out of one network
Based on your end customers‘ needs, we serve numerous sales channels from our warehouse network. We ship millions of ordered medical devices and related consumables from our international sites, either to hospitals, clinics, laboratories, distributors, physicians, patients requiring home care or a mix of all:
Arvato offers the best possible conditions with widespread services, extensive expertise in the field of medical technology and a standardized infrastructure. As a long-standing, reliable partner, Arvato is strongly integrated into Olympus' processes and provides us with optimum support to fulfill our role as EMEA headquarters in logistical terms as well.
Alexander Nibbe General Manager Supply Chain Management, Olympus Europa SE & Co. KG
Warehousing & Medical Device Logistics
Our 3M m² network of automated, GDP-compliant warehouses provides secure storage for medical devices, including temperature-controlled modules from ambient to -80°C for thermosensitive products. We integrate value-added services such as device testing, repacking, and licensed labeling into inbound and outbound flows.
With 150+ premium carriers, our transport management system ensures flexible, cost-efficient medical product transportation by road, air, rail, or sea – supported by real-time tracking, white-glove hospital deliveries, and consolidated invoicing.
Advanced automation (AutoStore, shuttle systems, smart glasses picking) and strict compliance with ISO 9001, ISO 13485, GDP, and GMP guarantee quality and efficiency.
Inventory Management at the Point of Care
We provide tailored medical device inventory solutions for full visibility and control at hospitals, labs, and treatment centers. Our services include cycle counting, expiry date management, Vendor Managed Inventory (VMI), and complete handling of loaner kits. Supported by analytics, we optimize stock levels, reduce waste, and ensure product availability – helping you cut costs while improving patient care.
Consignment Management
Cycle counting
Inventory management
Vendor managed inventory (VMI)
Loaner Logistics – Precision for High-Value Medical Equipment
What started with basic inspection of cardio kits has evolved into managing complex rotations of orthopedic operating sets and surgical robotics. Our mission: streamline loaner operations by integrating warehousing, transport, and field inventory management – creating measurable value for medtech companies.
Proven impact from our 7 specialized loaner hubs:
- Cost reduction – Optimize asset levels across the supply chain
- Smart decisions – Enhanced visibility for better commercial planning
- Improved service levels – Reliable availability for hospitals and patients
In short: Loaner devices should empower treatments, not complicate logistics.
Order-to-cash & customer service
We ensure smooth medical device order management with multilingual support, secure financial processing, and accurate master data – delivering transparency and efficiency across your supply chain.
Why Leading Medical Device Companies Choose Arvato
As healthcare specialists, we understand the complexity of medical device logistics and the constant evolution of healthcare systems, sales channels, and distribution networks. Our mission is to help you grow and transform your business while ensuring patients receive the right products at the right time – at the most reasonable cost.
What sets us apart?
- Healthcare expertise – Decades of experience in medtech supply chains, compliance, and patient-centric delivery.
- Integrated solutions – From order-to-cash to inventory management at the point of care, we connect you directly to hospitals, distributors, and patients.
- Global network & IT – 100+ sites, one cloud-based platform, and standardized processes for full transparency and control.
- Innovation & automation – Advanced technologies like AutoStore, smart glasses picking, and predictive analytics for efficiency and scalability.
- Sustainability commitment – Emission reduction, solar energy investments, and waste prevention initiatives across the supply chain.
By outsourcing to Arvato, you gain a trusted 3PL partner who combines healthcare know-how, industry expertise, and cutting-edge technology to deliver compliant, cost-effective, and patient-focused logistics solutions.
We deliver Quality of Life.
